Privacy Policies

Privacy Policy

Effective Date: May 18, 2026

Turf Troll's Cards and Collectibles, LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, create an account, or otherwise interact with our services (collectively, the “Services”).

By using our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

A. Personal Information

Information you voluntarily provide, including:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information
  • Account login credentials
  • Purchase history
  • Customer service communications

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage activity
  • Referring URLs
  • Pages viewed
  • Time spent on pages
  • Cookies and tracking technologies

C. Payment Information

Payments may be processed through third-party payment processors. Turf Troll's Cards and Collectibles, LLC does not store complete payment card information on its servers unless specifically stated.

Payment processors may collect and process information subject to their own privacy policies.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate regarding purchases or account activity
  • Send shipping confirmations and updates
  • Prevent fraud and unauthorized transactions
  • Improve website functionality and customer experience
  • Personalize content and product recommendations
  • Conduct analytics and business operations
  • Comply with legal obligations
  • Send marketing communications where permitted by law

3. Marketing Communications

You may receive promotional emails or marketing messages from us if:

  • You subscribe to our mailing list;
  • You create an account;
  • You make a purchase;
  • You otherwise opt in to communications.

You may unsubscribe from marketing emails at any time by:

  • Clicking the “unsubscribe” link in emails; or
  • Contacting us directly.

Transactional communications related to purchases or account activity may still be sent.

4. Cookies and Tracking Technologies

We may use:

  • Cookies
  • Pixels
  • Analytics tools
  • Session tracking technologies

to improve functionality, analyze traffic, personalize experiences, and support advertising efforts.

You may disable cookies through your browser settings; however, certain website features may not function properly.

5. Sharing of Information

We may share your information with:

A. Service Providers

Third-party vendors assisting with:

  • Payment processing
  • Shipping and fulfillment
  • Website hosting
  • Email delivery
  • Analytics
  • Fraud prevention
  • Customer support

These providers receive only the information reasonably necessary to perform services on our behalf.

B. Legal Compliance

We may disclose information if required to:

  • Comply with legal obligations;
  • Respond to subpoenas or court orders;
  • Protect rights, property, or safety;
  • Investigate fraud or security issues.

C. Business Transfers

In the event of a merger, acquisition, sale, restructuring, or transfer of assets, customer information may be transferred as part of the business transaction.

6. Data Security

We implement commercially reasonable safeguards intended to protect personal information from unauthorized access, disclosure, misuse, or alteration.

However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Fulfill business purposes;
  • Complete transactions;
  • Comply with legal obligations;
  • Resolve disputes;
  • Enforce agreements.

Retention periods may vary depending on applicable laws and operational needs.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

  • Access personal information;
  • Correct inaccurate information;
  • Request deletion of information;
  • Object to certain processing activities;
  • Withdraw consent where applicable.

Requests may be subject to identity verification and legal limitations.

To exercise rights, contact us using the information below.

9. Children's Privacy

Our Services are not directed toward children under 13 years of age.

We do not knowingly collect personal information from children under 13. If we become aware that information from a child under 13 has been collected, we will take reasonable steps to delete it.

10. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for:

  • Third-party privacy practices;
  • Website content;
  • Security practices of external websites.

Users should review the privacy policies of third-party websites independently.

11. SMS and Mobile Communications

If you provide a mobile phone number, you consent to receiving transactional communications related to:

  • Orders;
  • Shipping updates;
  • Customer support inquiries;
  • Account notifications.

Marketing text messages will only be sent where consent is provided.

Message and data rates may apply.

Consent is not a condition of purchase.

12. California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws, including rights related to:

  • Access to collected information;
  • Deletion requests;
  • Correction requests;
  • Disclosure of categories of information collected and shared.

Turf Troll's Cards and Collectibles, LLC does not sell personal information as traditionally defined under California law unless otherwise disclosed.

13. International Users

Our Services are operated in the United States.

If you access our Services from outside the United States, you understand that your information may be transferred to, processed, and stored in the United States where privacy laws may differ from those in your jurisdiction.

14. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time.

Changes become effective immediately upon posting the updated policy to the website.

Your continued use of the Services after updates are posted constitutes acceptance of the revised policy.

15. Contact Information

If you have questions regarding this Privacy Policy or our data practices, contact:

Turf Troll's Cards and Collectibles, LLC
38 S Blue Angel Parkway, 202

Pensacola, FL 32506

help@turftrolls.com
www.turftrolls.com

16. Do Not Track Signals

Some web browsers may transmit “Do Not Track” (“DNT”) signals.

Because there is no universally accepted standard for DNT signals, our website may not respond to such signals at this time.

17. Account Security

You are responsible for maintaining the confidentiality of your account credentials and restricting access to your devices.

Turf Troll's Cards and Collectibles, LLC is not responsible for unauthorized account access resulting from compromised credentials, shared passwords, or user negligence.

18. Fraud Prevention and Risk Monitoring

We may use automated systems and manual review processes to detect suspicious transactions, account abuse, unauthorized activity, or fraud.

Orders may be delayed, canceled, or verified for security purposes.